Alex Beston asked: >>i was wondering whether i need to become more PC or not What!?! ... and 'blue screen' on us all the time? Nah ... maybe you should be more OSX instead. ;-) >Hopefully you're not part of that lot that believes that being physically >able to write your name in the snow constitutes some kind of requirement >for job performance. > >> hahaha. no. Coolio. Actually, it probably wouldn't hurt any of us to be more sensitive to that kind of stuff. ... I remember one time when my wife disassembled the humidifier attached to our home furnace system and figured out what parts needed to be replaced to get it working again. (This was beyond my capability ... I am hopelessly 'mechanically reclined'.) The folks at the spare parts counter at Sears wouldn't talk to her. [She got the "Honey ... send your husband in." line of condescending crap from them.] So *I* had to go to the Sears parts counter, scratch myself inappropriately, and read off the parts list that she neatly printed for me. At the time I thought it was pretty funny ... these days I'm a bit less tolerant. (Must be that 'old age' thang.) It wouldn't hurt to think about whether we treat our clients like that. And whether we need to make some changes. My 2¢, RonL.